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Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom fields, custom ticket status, custom priorities, a client management and billing system with credit card, 2Checkout and paypal checkout are just a few features of HelpDesk 3.Ĭomplete your support website with the included FAQ Database build into HelpDesk 3. Thanks to more than 3000 customers using our previous versions we have now created a support platform masterpiece.
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Our Live Chat 3 has also completely build into HelpDesk 3 so you will not just have a professional support solution you also have one of the best self hosted Live Chat solutions on the market.
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Creating support software for the past 11 Years and provide professional support with it we know exactly how a support platform should be.
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Always the latest version - the app is upgraded by us and the upgrades are free forever.Quick deployment, your help desk will be up and running in minutes, no credit required.This model is cost-effective, scalable and predictable "Software as a service" is becoming a standard for business software tools including CRM, HR, Project management and customer service. You can change this URL later or even set up a custom domain for your helpdesk. Instant setup - just sign up and pick a URL for your helpdesk (like ""). You can find a detailed list of Jitbit features below. Two-way email integration, reports, simple UI, file attachments, asset management. It's Fully Loaded - Our Helpdesk has everything you'd expect from a help desk software. Feel free to compare with our competitors. It's Affordable - Our monthly fee is only $29 when you choose the cheapest plan. We'll save you a little time and point out the key reasons why this hosted help desk software is different from the rest: You're just 2 clicks away from trying it. This is a hosted version of our award winning "downloadable" HelpDesk ticketing system. Single sign on - users don't have to register new accounts/passwords, use your existing user catalog
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No catch.Īlways the latest version - you never have to patch the app or any of its prerequisites: database service, web-server software, operating system. We made it affordable - our monthly subscription fee is less than 30 bucks for the basic plan.
We use it ourselves! - our own support is handled by a hosted help desk instance that lives on the same server as our customers. We keep it fast and secure - we spend hours fine-tuning our helpdesk server and keeping it online, optimizing the database speeds, applying security patches, setting up backups. SaaS stands for "software as a service" meaning you're using it through a browser, without installing on your own server SaaS Benefits: Why Hosted Help Desk is Better
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If you don't have an iOS or Android device, just open Helpdesk in your smartphone browser and use our awesome mobile user interface instead. And they’re really fast even on slow connections. They work on smartphones, iPads and tablets. Handle tickets on the go with Jitbit’s fully-featured iOS & Android apps.